Responsible Gaming

At Kirelloinn Casino & Hotel, we are committed to promoting responsible gaming practices. We believe that gambling should be an enjoyable form of entertainment, not a way to make money or escape from problems. We encourage our guests to play responsibly and within their means.

Our Responsible Gaming Commitment

We are dedicated to creating a safe and supportive environment for all our guests. Our responsible gaming program includes:

• Staff training to identify and assist guests who may be experiencing gambling-related problems
• Providing information about responsible gambling practices
• Offering self-exclusion programs
• Enforcing age verification procedures
• Promoting a balanced approach to gaming as entertainment
• Partnering with organizations that provide support for problem gambling

Signs of Problem Gambling

Gambling becomes a problem when it negatively affects any area of your life. Some warning signs include:

• Spending more time or money on gambling than intended
• Gambling to escape problems or relieve feelings of helplessness, guilt, or depression
• Lying to family members or others about gambling habits
• Needing to gamble with increasing amounts of money to feel excitement
• Trying unsuccessfully to cut back or stop gambling
• Risking or losing significant relationships, jobs, or educational opportunities because of gambling
• Relying on others to provide money to relieve desperate financial situations caused by gambling

Tips for Responsible Gaming

We encourage all our guests to adopt these responsible gaming practices:

• Set limits: Decide before you start how much time and money you're willing to spend.
• Stick to your budget: Only gamble with money you can afford to lose. Never use money needed for essential expenses.
• Take regular breaks: Step away from gaming activities periodically to clear your mind.
• Balance gaming with other activities: Ensure gambling is just one of many recreational activities you enjoy.
• Don't chase losses: Accept that losing is part of the game and avoid trying to win back money you've lost.
• Don't gamble when upset or depressed: Emotional distress can impair decision-making.
• Understand the games: Know the odds and rules of the games you play.
• Avoid alcohol while gambling: Alcohol can impair judgment and lead to risky decisions.

Self-Exclusion Program

Kirelloinn Casino & Hotel offers a self-exclusion program for guests who wish to restrict their access to our gaming facilities. Through this program, you can voluntarily ban yourself from our casino for a specified period or permanently.

To enroll in our self-exclusion program, please contact our Responsible Gaming Ambassador at the casino or speak with a member of our management team.

Underage Gambling Policy

Kirelloinn Casino & Hotel strictly enforces age verification procedures. Guests must be at least 21 years of age to enter the casino floor or participate in any gambling activities. We require valid government-issued identification and maintain a rigorous ID verification process.

We take our responsibility to prevent underage gambling very seriously and have implemented comprehensive measures to ensure compliance with all applicable laws and regulations.

Contact Us

If you have questions about our responsible gaming policies or need assistance, please contact:

Responsible Gaming Department
Kirelloinn Casino & Hotel
Email: [email protected]
Phone: +1 (555) 123-4567